Our helicopter base is conventionality located in Te Anau’s city center, just a quick stroll away from many hotels, restaurants, and cafés.
If you are not staying in Te Anau, you can also reach our base easily by car, with parking facilities available.
Te Anau has a direct Tracknet bus connection with Queenstown. The bus ride is about 2h30 with the bus stop 400m down the road from the Southern Lakes Helicopters, making this a relaxed and convenient option.
Our car parks are level grounded, and tar sealed, making it wheelchair friendly.
All areas of our office and facilities can be accessed by wheelchair users.
We also do our best to accommodate everyone’s wishes and needs during our helicopter rides. Most of the time clients who need a wheelchair will remain in the helicopter during our landings, however we assess on an individual bases what is best suitable and doable.
Groups: If you are booking a helicopter tour for a group of wheelchair users, please let us know beforehand. Unfortunately, not all wheelchair types fit in our helicopters and clients might have to stay on the ground if the requirements and details were not discussed previously. We do not have a max number of wheelchair users per group and just need a chat with the team.
We have a wide variety of scenic flight options and experiences available but can also create bespoken adventures based on your specific wishes. For a better overview, check out our fan favorites or contact us to discuss your custom-tailored tour.
We have a lounge available at our office for you to use before your flight as well as bathrooms.
We can provide details of the type of fuel, the aircraft and the amount of fuel used with a table of helicopter emission factors to help you with calculations.
Our knowledgeable pilots will allocate seating depending on passenger weight and balance. We do however always try to rotate passenger seating after each landing.
All company operations are done in accordance with the company Safety Management System approved by the CAA. The team will give you a comprehensive safety briefing before departure.
For the purpose of aircraft weight and balance, safety is our number one priority!
For Standard Scenic flights: If your cancellation is due to unforeseen circumstances and
more than 48 hours’ notice is given, no payment will be taken from your card. If less than 48 hours’ notice is given, a 50% payment will be taken from your card. If no notice is given and you do not show up for your flight, 100% payment will be taken from your card.
For exclusive charter/group bookings: We require a 20% deposit to confirm. If bookings are cancelled within 7 days of departure the full fare will be billed. All deposits are deducted from final payments and are not an additional charge. All deposits are NON-REFUNDABLE from the time of payment unless a flight is cancelled due to weather conditions on the day.
The pilots make a weather call each morning. Passengers are welcome to call the office for an update. If we have concerns regarding weather, we usually try and give booked passengers a call the day before to talk through options.
No, you are not charged when you book online but there will be a 50c credit card capture which will show on your account. We will charge on the day prior to your departure due to our unpredictable weather conditions.
Yes. We do our best to accommodate everyone so please have a chat with our friendly team in the office for further information about this.
Sturdy shoes, pants, and a light jacket. Wearing warm layers is a good idea since it can be a little colder up in the mountains at our landing location but nice and warm inside the helicopter.
Helicopters can land almost anywhere. They also give you the chance to experience the solitude, remoteness and epic beauty of Fiordland and Mt Cook. Helicopters offer bigger windows for better viewing. We can slow our airspeeds down to give you best views of those magnificent landscapes.
You will receive headphones to help reduce cabin pressure and white noise. The headphones also have a microphone and will allow you to communicate with the pilot and each other.
Take as many photos as you like but please just make sure your cameras don’t touch the windows since they scratch easily.
Children under 4 travel for free on parents lap and safety belts are provided. Children over 4 legally require their own seat.
We have very experienced pilots who will ease your anxiety if you do get air sick. There are also sick bags available on board.
All our flights are shared with others. If you would prefer to book an exclusive flight, please let us know at the time of booking and we will confirm the cost with you.
This varies and is entirely up to you. With different packages to choose from, you can select the package that works best for you.
We usually land for approximately 10-15 minutes.
This all depends on the weather on the day so try to be flexible for your first flight.
Minimum numbers do apply subject to aircraft availability, but we will always do our best to combine bookings in order to accommodate our customers.
We fly on demand so just let us know your preferred time and we will get in touch with availability.
Stunningly Beautiful. Amazing trip with Heff as our pilot. Scenic views breathtaking & landings amazing. Views can’t be seen anywhere else in the world.
WORTH EVERY PENNY! We did the Doubtful Sound flight and it was the most amazing experience I have ever done! Craig was an amazing pilot who was super chill and easy to chat with and made it just that little bit better.
Our photos do not do justice to the feeling of standing what felt like the top of the world. The feeling of total amazement was worth every dollar it cost to do and I’d do it again when we can. This is an absolute must do and I’d highly recommend Southern Lakes Helicopters.
Trip of a lifetime!! Pristine wilderness, fab pilot and staff: an experience I will NEVER forget!!! A MUST DO for anyone visiting Fiordland. No matter what your budget, figure out a way to make it happen. A 360 degree sensory experience that will keep you buzzing for days. Do it.